Contact Facebook Office
Method 1: Using Facebook Resources
1. Open Up the Facebook Help Center webpage. If you aren't currently logged right into Facebook, you'll need click the Log In button in the top right edge of the page to enter your Facebook e-mail address and password.
2. Testimonial the options toolbar. This goes to the top of the screen, straight beneath the search bar-- you'll have to drag your computer mouse arrow over each alternative to see its subsections. Your alternatives consist of the following:
- Utilizing Facebook - This section of the Help Center covers basic Facebook performance, consisting of how-tos on friending, messaging, as well as account production.
- Managing Your Account - Covers products such as your login as well as your profile setups.
- Personal privacy and Safety and security - Addresses account safety, unfriending individuals, and hacked/fake accounts.
- Policies and Reporting - Covers standard reporting (misuse, spam, and so on) along with taking care of a deceases person's Facebook account and reporting hacked or fake accounts.
- You could also have a look at the "Questions You May Have" as well as "Popular Topics" sections on this page, because they cover usual issues and complaints.
3. Select an appropriate section. As an example, if you're having a trouble with an impostor account, you 'd pick the "Privacy and Safety" section and afterwards click Hacked and Fake Accounts.
4. Evaluation added alternatives. In keeping with the impostor account example, you might click the "How do I report an account that's pretending to be me?" link. Doing so will certainly bring up a collection of steps that explain how you can fix your scenario.
- For instance, Facebook advises taking care of an impostor account by going to the account's account page, clicking ..., and also clicking Report, after that adhering to the on-screen directions.
5. Make use of the search bar to quicken your process. To do this, simply click the search bar at the top of the Help Center page - it will claim something like "Hi (Your Name), how can we help?" - and enter a few words related to your problem. You need to see numerous ideas pop up in a drop-down menu below the search bar.
- For example, you might enter "impostor account", then click on the "How do I report an account for impersonation?" outcome.
- The search bar here just links to Facebook's pre-written write-ups-- if you're searching for an answer to a details concern not covered in the Help Center, miss in advance to the Area page.
6. Open the Ads Help Center page. If your service or page is having issues with advertisements, your concerns are generally addressed in this area.
- To explore marketing, you'll wish to click Creating Ads or Managing Ads.
- For problems with marketing, you'll need to click Troubleshooting Your Ads and then select an issue on the subsequent menu.
7. Visit the Facebook Community page. If you can not locate your present trouble detailed throughout the Help Center, your best choice is to seek it in the community forums here.
- You'll see a search bar on top of this page-- you can look up subjects (e.g., disabled accounts) from here.
Method 2: Sending a Problem by means of the Bbb
1. Open Facebook's Better Business Bureau page.
2. Scroll down as well as click Submit a Complaint. This gets on the reduced right side of the web page beside the Submit a Review switch.
3. Click Click Here to File a Complaint. This is underneath the "I am looking to resolve a dispute with a business" directly the left side of the page.
4. Submit the Certification Questions form. Here, you'll have to click the "Yes" or "No" checkbox for each of the complying with questions:
-Is this an employee/employer complaint?
-Is this a discrimination or civil rights complaint?
-Does your complaint allege a criminal act?
-Is this a business with a complaint for collections purposes with another business?
-Is this complaint in litigation?
-Is this complaint based solely on dissatisfaction with a price?
-Is this complaint about a purchase you wish you never made?
-Are solely seeking an apology from the business?
-Are you filing this complaint for BBB information only?
5. Click Proceed to Complaint Form. You could likewise click Clear & Start Over to begin completing the kind again.
6. Click Proceed. If you intend to alter the language of the list below types, you need to initially click the "Select Language" bar in the top left edge of the display and afterwards click your preferred language.
7. Complete the issue form. This will certainly vary from one person to another based on one's individual information and the nature of one's grievance, yet make sure to be as detailed as feasible when filling in this type. You must consist of every one of the following:
-The problem you're encountering
-The steps you took to resolve the problem
-The issues you ran into while attempting to resolve the problem
-Any potential solutions and/or suggestions you can think of
8. Scroll down as well as click Submit Complaint.
9. Wait for an email to get here. Facebook operates West Shore time, so anticipate your email to arrive appropriately within 3 to 5 company days.
Technique 3: Submitting an Appeal for a Disabled Account
1. Open Up the Disabled Facebook Account page. If your account hasn't been disabled (or isn't really currently impaired), you won't have the ability to send a charm.
2. Click the "submit an appeal" web link. This is toward the bottom of the page's paragraph beside the "If you think your account was disabled by mistake" line.
3. Key in your Facebook e-mail address. You could likewise utilize a phone number below.
4. Type in your full name. Ensure the name noted here straight matches the name on your account.
5. Click Choose Files. You'll also should publish a photo of an ID-- be it a chauffeur's certificate, an authorization, or a passport photo.
- If you don't have an image of your ID offered, take one now as well as send it to yourself through email so you can download it to your desktop.
6. Click a file location. For instance, you could click Desktop here.
7. Click your ID picture. This will certainly submit it to the Facebook kind.
8. Kind information into the "Additional Info" box. This is the space in which you could warrant the reactivation of your account. Think about including details like the following:
-Why your account shouldn't have been deactivated
-Why you want your account to be reactivated
-Any other extenuating factors that might help your account be reactivated (for example, malicious interference with your account)
9. Click Send. Doing so will send your type to Facebook for review. Please note that you could not receive a response for numerous days.
- If you do not receive an action within a week, try resubmitting your form.
Method 4: Recuperating Your Password
1. Open up the Facebook website.
2. Click "Forgot Account?". This choice is underneath the "Password" field in the leading right corner of your display.
3. Enter your name, email address, or phone number. Ensure you could access whichever system you prefer to go with.
4. Hit Enter.
5. Click Continue.
6. Inspect your chosen medium of interaction for a code. For example, if you noted your phone number, you must get a message with a code.
- If you select e-mail, check your Spam folder.
7. Kind your code into the "Enter Code" area.
8. Click Continue.
9. Click Continue once more. You could likewise decide to log out of your account on all tools if you assume your account has actually been maliciously appropriated.
10. Key in a brand-new password.
11. Click Continue. Your password has effectively been reset across all Facebook systems (e.g., mobile as well as desktop computer alike).